Email setup & troubleshooting
Help setting up email or sorting out sending, receiving and synchronisation problems. Account recovery may need your email provider.
Ask about emailComputer repairs in Arundel, Gold Coast
Screen broken?
Battery fading?
Let’s look at your options.
Mac and Windows repairs, battery replacements and help moving to a new computer. Talk to Justin at our Arundel workshop about what’s worth doing.
Start here
Extend your computer’s life, or move on with your files.
More ways we can help
What else needs attention?
Start with your computer
Mac or PC?
MacBook or iMac?
Screen, battery, startup and software help.
Explore Mac repairs
Windows laptop or desktop?
Practical help with hardware and Windows problems.
Explore PC repairsNot sure what you have? You can start with what you know.
How repairs work.
- 01
Tell us what’s happening
Tell us which computer you have, what’s going wrong and whether your important files are backed up.
- 02
We’ll talk through the options
We’ll discuss what needs checking, any diagnostic costs and whether parts are available.
- 03
We’ll explain what we found
We’ll explain the problem, your repair options and the cost. You decide whether to go ahead.
Diagnosis
$120including GSTWe investigate the problem, explain what we find and advise you on the options. Any repair, parts or further work is quoted separately.
Prices and diagnosisPractical help beyond the repair.
Insurance reports for damaged computers
If your insurer needs a report to support a damage claim, we can assess the computer and prepare one. We’ll explain the assessment and its cost before work begins.
About the report
The report includes our assessment findings, repair costs and expected repair times. We’ll need the device’s model and serial number, along with your name, phone number and email address. We’ll send you the report and invoices together as a PDF package to support your claim.
Business email migrations, automation and ongoing administration: Mac & PC Consulting.
Inside our Arundel workshop
Justin runs Mac & PC Computer Repairs in Arundel. He'll talk through the options with you, including when a repair or upgrade may not be worth it.
Plan your visit.
5/7–11 Ereton Drive, Arundel.
Customer parking is outside. You’re welcome to drop in when the office is open. The office is sometimes closed whilst we’re collecting parts or helping a customer, so we recommend arranging a time before you visit. See below for what to bring.
What should I bring?
Bring your laptop and charger unless we’ve agreed the charger isn’t needed. For a desktop, bring any proprietary external power adapter, including the adapter for a 24-inch iMac. Leave ordinary keyboards, mice, monitors and power leads at home unless we ask for them. Screenshots or error messages can help explain the problem.
Unit 5, 7–11 Ereton Drive, Arundel QLD 4214.
Workshop support for your clients
IT provider? Refer a repair.
Need workshop support for a client’s computer? We work with other IT providers on hardware repairs, upgrades and troubleshooting. Tell us what you need, and we’ll discuss the repair and how we can help.
Discuss a referral ↗Other ways to get help
Need help without a workshop visit?
Many email, software and configuration problems can be resolved remotely, without bringing your computer into the workshop.
Explore remote supportToo far away to drop in?
No problem. We accept mail-in laptop repairs from across Australia, including supported screen and battery replacements. Contact us before sending your laptop.
See mail-in repairsA few useful answers
Do I need an appointment?
We recommend arranging a time before visiting. Walk-ins are welcome when the workshop is attended.
Can you give me a price before I bring it in?
Often, yes. If you tell us the model and what’s wrong, we may be able to provide an estimate. Some problems need a closer look before we can confirm the cost.
Should I repair or replace it?
We’ll consider the fault, age, parts and cost with you. A repair or upgrade is not always worthwhile.
Request an estimate
Tell us what's happening.
Tell us about the computer and the problem. Fill in what you know; the model, serial or product number can help us identify the right parts.
How can we help?
Ask a question, request a repair estimate or arrange a visit. Choose what you need and check the details before sending.
Open the enquiry formSubmitting sends your enquiry to the workshop for review.
Need help with your business systems?
See how Mac & PC Consulting can help.