Screen damage
A cracked screen, lines on the display or a blank screen can need different checks. The full model details and service tag help us identify the right panel and whether a repair is suitable.
Ask about screen damageHome / Windows Repairs
Windows repairs.
Hardware and software help.
A broken screen, a battery that won’t last, or a computer that won’t start? Tell us what’s happening and which computer you have.
What needs attention?
Screens, batteries, startup and performance.
Battery and charging
We replace batteries in suitable conventional laptops. If the laptop isn’t charging properly, the fault may be with the charger, charging port or other hardware, so replacing the battery is not always the answer.
Ask about battery and chargingWon’t start
Tell us whether the computer powers on and what appears on screen. If important files are not backed up, mention that before any reinstall is considered.
Ask about startup troubleSlow or unreliable
Diagnosis can help distinguish a Windows problem from a storage or hardware fault. Once we’ve checked the computer, compatible memory or SSD upgrades may be an option.
Ask about performanceHow the computer is built matters.
Microsoft Surface software repairs
We offer software repairs for Microsoft Surface devices. We don’t carry out Surface hardware repairs, including screen or battery replacement.
Battery replacement for other tablet-style computers and unusually bonded designs is outside our usual service. Some specialist screen and board repairs may need a referral.
About your computer
Tell us what you know.
A model or service tag is helpful. You do not need to identify a replacement part yourself.
How diagnosis worksNeed your files moved or assessed?
Upgrades and servicing.
SSD and storage upgrades
Running out of space or dealing with a worn drive? We can discuss compatible storage, installation and any data transfer needed.
Ask about storageCooling system service
If your computer is getting hot or has dust building up inside, we can check whether it can be serviced and what work it needs. Internal cleaning and thermal servicing are available for suitable devices.
Ask about coolingMemory and selected GPU installs
Customer-supplied memory and some graphics cards can be installed after compatibility and suitability checks. Other customer-supplied parts are accepted only in limited circumstances.
Check your proposed upgradeWindows repair and reinstall
Startup trouble or a damaged Windows installation may need software work. Before a reset or reinstall, we’ll discuss your files and agree on what work to do.
Explore setup and data options
Need a replacement computer for work?
We supply and configure business-class laptops and desktops from Lenovo, Dell, HP and suitable alternatives. We’ll discuss what you use, choose suitable equipment and arrange the setup and data transfer you need.
The proposed equipment, warranty and support arrangements are explained with the quote. For wider organisational deployment or ongoing IT management, our Consulting services can help.
Ask about a business computerPlanning a gaming PC or custom build?
Whether you’re building a gaming PC or need a powerful workstation, we can help you choose the right components, check compatibility, assemble your system and get everything running.
Already bought the parts? No problem. We can assemble and test your complete kit, too.
Ask us about your custom build →
Finding your Windows computer’s model
Look for the model and serial or service tag on the case or underside of the laptop. A product number may help identify the exact configuration. You can start an enquiry without these details; we’ll help confirm what is needed.
A few useful answers
Can you assemble parts I’ve already bought?
Absolutely. If you’ve purchased the components for your new PC, we can check they’re compatible, assemble everything and get it up and running. Just send us your parts list first.
Do you build computers for businesses?
We supply and set up business-class computers from brands such as Dell, HP and Lenovo. We also build custom gaming PCs and high-performance workstations to suit specific requirements.
Can I post my laptop to you?
Yes! We accept mail-in laptop repairs from across Australia. Contact us before sending your laptop so we can confirm the repair and arrange shipping.
Request an estimate
Ask about your Windows computer.
Tell us what you need help with. Include the model if you know it; you can start without it.
How can we help?
Ask a question, request a repair estimate or arrange a visit. Choose what you need and check the details before sending.
Open the enquiry formSubmitting sends your enquiry to the workshop for review.